Channel Partners

SEP-OCT 2013

For 25 years, Channel Partners has been a resource for indirect sales channels, such as agents, VARs and dealers, that provide network-based communications and computing services, associated CPE and applications, and managed and professional services

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ADVISORY BOARD 2012-13 PAM AVILA Principal Sierra Summit Group MARK DEL BIANCO Principal Law Office of Mark C. Del Bianco KYLE MILEY President and CEO Sonoran integrations STuART SELBST President Stuart Selbst Consulting SCOTT STEWART Director, Sales, Major Competitive Service Providers, ADtRAN inc. CHRIS RAGLAND Principal Order Experts MICHAEL SHONHOLZ General Manager, CDW telecommunication Services GARY SCHICK Director, Sales Quest MARKO SPREMO Vice President, Sales telapprise CRAIG SCHLAGBAuM Vice President, indirect Channel Sales Comcast Business Services SHANE STARK Director, Operations Carrier Access inc. L aw O f f i c e O f Mark C. Del Bianco j.D. BAKER President and CEO ACC Business DAVE HALPIN Carrier Services Division Manager Black Box Network Services MICHAEL BREMMER CEO telecomQuotes.com BRIAN CuPPETT Vice President, Sales ScanSource Communications CHRIS HENRY Partner Manager Nexus iS PERRY KING Program Manager, UC Services ingram Micro inc. ANGELA TRILLHAASE Business Development Executive, North America Mid-Market, iBM DALE TuCKER Director, Business Development, CenturyLink STA N DI NG M EM B ER S AGENT ALLIANCE Bill Power, CEO, Agent Alliance COMPTIA Carolyn April, Director industry Analysis CLOuD GIRLS Jo Peterson, Director, Converged Cloud and Data, teleproviders TECHNOLOGY ASSuRANCE GROuP (TAG) Dale Stein, Co-founder and Director, Strategic Planning and Business Development PEER-TO-PEER NETWORKING CHAIR Dan Vidal, President telecom Advisors AD INDEX A+ Conferencing ................................................aplusconferencing.com ................................................8 Arkadin ...............................................................arkadin.com/us ...........................................................15 BCN Solutions Express.......................................bcnsolexp.com ..................................................... 28, 29 Birch Communications.......................................birch.com ....................................................................39 BullsEye Telecom ...............................................bullseyetelecom.com ..................................................54 Cbeyond .............................................................cbeyond.com...............................................................37 Comcast .............................................................comcast.com ..............................................................25 CompTIA.............................................................comptia.org .................................................................49 DATAVO...............................................................datavo.com ...................................................................5 GLOBALINX.........................................................globalinx.com ................................................................2 Gravitant .............................................................gravitant.com ..............................................................45 iAgentNetwork....................................................iagentnetwork.com .....................................................51 Intelisys...............................................................intelisys.com .................................................................7 Mediacom ..........................................................mediacomcable.com ..................................................35 Microsemi...........................................................microsemi.com ...........................................................13 Peerless Network ...............................................peerlessnetwork.com .................................................41 PlanetOne ...........................................................planetone.net ..............................................................31 Quest ..................................................................questsys.com ................................................................9 ScanSource Communications ...........................scansourcecommunications.com........................ 17, 56 TBI ......................................................................tbi.com ........................................................................19 Technology Channel Association (TCA)..............tcasite.org....................................................................14 Telegration..........................................................telegration.com ...........................................................43 Telepacific...........................................................telepacificagent.com...................................................21 Time Warner Cable Business Class ...................twcbc.com...................................................................11 VMWare ..............................................................vmware.com ...............................................................27 WTG....................................................................worldtelecomgroup.com .............................................33 ThiS iNdex iS pROvided AS A SeRvice TO OuR AdveRTiSeRS. We RegReT We cANNOT Be ReSpONSiBle fOR ANY eRRORS OR OMiSSiONS. TECHNOLOGY CHANNEL ASSOCIATION (TCA) Dave Wallace, President, Aligned Communications WOMEN IN THE CHANNEL Marnie Johnson, President infusion AT YOUR SERVICE CHANNEL PARTNERS MAGAZINE Subscription Inquiries: Call us at +1 800 581 1811 or write us at Channel Partners magazine, ViRGO Publishing, 3300 N. Central Ave., Suite 300, Phoenix, AZ 85012. Please remember to provide your complete address, including ZiP code. Reprints and Permissions: to purchase reprints (minimum order of 100) or to obtain permission to reproduce Channel Partners material, contact Jennifer thompson at +1 480 990 1101. Back Issues: to obtain back issues of Channel Partners, call +1 800 581 1811. CHANNEL PARTNERS ONLINE Web: Visit Channel Partners Online for daily news, exclusive articles, blogs, resource centers, industry directories and more at channelpartnersonline.com. Join the Channel Partners Network on Linkedin by going to channelpartnersconference.com/linkedin. follow Channel Partners @Channel_Online. Like Channel Partners. CHANNEL PARTNERS CONFERENCE & ExPO Web: Visit channelpartnersconference.com for information and updates on the Channel Partners Conference & Expo. follow Channel Partners Conference & Expo @Channel_Expo and #CPEXPO. Like Channel Partners Conference & Expo. Channel Partners (ISSN 1046-2007) is published 6 times per year by VIRGO PUBLISHING, LLC, 3300 N. Central Ave., Ste. 300, Phoenix, AZ 85012; +1  480  9901101, Fax +1 480 990 0819. Periodicals postage paid at Phoenix, AZ and additional offices. postmAster: pleAse send Address ChAnges to: ChAnnel pArtners, p.o. Box 3439 northBrook, il 60065-3439. Volume 27, Number 5. Channel Partners Subscription rates: one year Domestic $85, one-year Canada USD $120, one-year Foreign USD $160. All subscriptions are nonrefundable. Copyright © 2013 VIRGO Publishing, LLC. All rights reserved. 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